Welcome to Aura. By accessing or using our website [aura-smart-devices.shop], you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase.

1. General

This website is owned and operated by Aura Smart Devices FZ-LLC. Throughout the site, the terms “we”, “us” and “our” refer to Aura. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms.

2. Products

We specialize in selling smart devices and related technology. All product descriptions, images, and pricing are subject to change without notice. We strive to ensure the accuracy of product information but do not guarantee that all details are error-free.

3. Orders and Payment

  • All orders are subject to availability and confirmation.
  • Prices are listed in [AED] and include applicable taxes unless stated otherwise.
  • Payment must be made in full at the time of purchase via the available payment methods on our website.
  • We do not offer subscriptions or recurring billing; all payments are one-time only.

4. Shipping and Delivery

  • We aim to process and ship orders within [7] business days.
  • Delivery times may vary depending on location and courier services.
  • Customers will receive a tracking number once their order has been shipped.

5. Returns and Refunds

  • You may request a return within [14] days of receiving your item, provided it is unused and in its original condition and packaging.
  • Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.
  • Refunds will be issued using the original method of payment after inspection of the returned item.

6. Warranty

  • Our products may come with a limited warranty, as stated on individual product pages.
  • Warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

7. Limitation of Liability

Aura shall not be liable for any indirect, incidental, or consequential damages arising from the use of any product purchased from our site.

8. Privacy

Your privacy is important to us. Please review our [Privacy Policy] for information on how we collect and use your data.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of those changes.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
📧 [support@aura-smart-devices.shop]
📞 [+971555737447]